All about our UK and International delivery rates and terms

UK Mainland Deliveries

  Order Value
Up to £25 (inc VAT)		 Order Value
£25 - £75 (inc VAT)		 Order Value
£75 and Over (inc VAT)
Mainland UK £3.90 inc VAT £5.85 inc VAT FREE

Certain small items attract a delivery charge of £5.85 inc VAT on mainland UK orders. These orders will still have free delivery if they are £75 or over.

Please note -

Delivery times shown are working days only and an approximate date (with no guarantee).

If ordering multiple items with different delivery times: the item with the longest delivery time supersedes that of the item with the shortest delivery time. So the item with the longest lead time with take precedence over the shortest lead time, and all items will be shipped on that longest lead time.

We dispatch orders on a Monday to Friday basis.

Our policy is for deliveries to be made Monday to Friday, but in some circumstances Royal Mail or DPD may deliver on Saturday or Sunday. As implemented by a Third Party we have no control over this.

Deliveries outside Mainland UK

  Price (inc VAT)
Northern Ireland £15.00
Isle of Man £15.00
Scilly Isles £15.00
Channel Islands £15.00
Scottish Islands & Highlands £15.00
Isle of Wight £15.00
Republic of Ireland * £15.00

Once in transit, it will take 2 to 5 working days for delivery.

Weekend Deliveries

Saturday and Sunday deliveries are charged at a premium rate, please call to either find out further info or to arrange a weekend delivery. Free delivery option is not applied to Weekend Deliveries.

Euro & International

We have temporarily suspended shipping outside of the UK due to increased courier costs and complications with tax requirements currently in the EU.

We aim to reinstate this service in the future and we will update this page when we are able to resume with this service, we apologise for any inconvenience caused.

Tracking your order

When we receive your order we will notify you immediately by email of the estimated delivery timescale for your entire order
Once your goods are ready to dispatch you will receive an email advising whether the order is being dispatched via DPD or Royal Mail.
DPD
We use DPD as our courier. Once orders have been collected, shipment should arrive next day for UK mainland addresses.
Once the order has been collected via DPD we will send you an email with a tracking number and your order can be tracked via the DPD website.
You can also access the "Account" section of our website and if you have created an account, access your "My Orders and Invoices" we will place a tracking link for you to access there also.
 
Royal Mail
We use the Royal Mail 48 Tracked service. Once the order has been collected an email will be sent with notification that your order has been dispatched. Estimated delivery times from Royal Mail 48 Tracked is 2-3 days on average (this may be extended in certain areas and at busy times of the year).

Collection from our store

We have a showroom in Aldershot, you can collect your order from us here. Our customer service team will be able to refund the delivery charge and let you know when the order is ready to collect in store.

For address detail please click here.

Need help?

If you need any assistance please get in touch via our contact us page.