All about our UK and International delivery rates and terms

UK Mainland Deliveries

	Order Value Up to £25 (inc VAT)	Order Value £25 - £75 (inc VAT)	Order Value £75 and Over (inc VAT)
Mainland UK	£3.50 inc VAT	£3.90 inc VAT	FREE

Please note: Average UK Mainland Delivery Time is 3 to 5 working days*

Note: Certain small items attract a delivery charge of £4.95 inc VAT on mainland UK orders. These orders will still have free delivery if they are £75 or over.

Please note: as soon as an item worth under £75 (inc VAT) is added to the basket a delivery charge will be applied to the basket value.

*Average delivery time on standard items.

Please refer to our COVID-19 page for the latest updates.

Deliveries outside Mainland UK

	Price (inc VAT)
Northern Ireland	£15.00
Isle of Man	£21.00
Channel Islands & Scilly Isles	£30.00
Guernsey	£24.00
Scottish Islands & Highlands	£18.00
Isle of Wight	£15.00
Republic of Ireland *	£15.00

Once in transit, it will take 2 to 5 working days for delivery to be attempted.

* With the new post code system we can now accept orders with a billing address located in the Republic of Ireland

Weekend Deliveries

Saturday and Sunday deliveries are charged at a premium rate, please call to either find out further info or to arrange a weekend delivery. Free delivery option is not applied to Weekend Deliveries.

International deliveries

	Order Value Up to £25 (inc VAT)	Order Value £25 - £75 (inc VAT)	Order Value £75 and Over (inc VAT)
Euro Zone 1	£15.00 + VAT	£15.00 + VAT	£15.00 + VAT
Euro Zone 2	£15.00 + VAT	£15.00 + VAT	£15.00 + VAT
Euro Zone 3	£18.00 + VAT	£18.00 + VAT	£18.00 + VAT
Euro Zone 4	£20.00 + VAT	£20.00 + VAT	£20.00 + VAT
Euro Zone 5	£25.00 + VAT	£25.00 + VAT	£25.00 + VAT

Euro Zone 1: Austria, Belgium, Germany, Luxembourg, Netherlands

Euro Zone 2: Czech Republic, France, Hungary, Italy, Monaco, Slovakia, Slovenia, Spain

Euro Zone 3: Croatia, Denmark, Finland, Poland, Portugal, Sweden

Euro Zone 4: Bulgaria, Greece, Romania

Euro Zone 5: Andorra, Estonia, Latvia, Lithuania

Please note: Lead times vary for each Delivery Zone. Average lead time is 7 to 10 working days*.

International deliveries outside of the countries in the lists above cannot be accepted through the website, due to the variable costs of weight and to different destinations around the world. We can ship to international destinations through Phone and Email orders, 0330 1234 899 or [email protected], respectively.

Tracking your order

Please note: Average UK Mainland Delivery Time is 3 to 5 working days*

Shipping times are estimates and are not guaranteed. If you need something on a specific day please call us and we will let you know an estimated arrival date and if we can speed things along we will.

Estimated delivery times will be displayed on individual product information.

UK Mainland Delivery Rates, Monday to Friday (not including bank holidays) All subject to product availability.

We advise to not book a trade until you physically have received the goods, as we cannot be held responsible if the goods do not arrive before you have booked a trade to take on the work.

*Average delivery time on standard items.

What time of day?

Your order will arrive between 8am to 7pm, if the items are larger than will fit with Royal mail post, we will send via DHL (UK Mail). If you have given us your mobile number then DHL (UK Mail) will send you notification of date you will receive you parcel.

Special order products

Any Special Order items will take longer than the standard delivery times allocated. We will advise estimated delivery times for any Special Order items with the individual customer.

Collection from our store

If you are in close proximity to where we are based in Aldershot, you are more than welcome to collect the goods ordered in place of getting them delivered. If you'd like to arrange an order for collection please call our office number 01252 314766 or please send your enquiry to our email address [email protected]