All about our UK and International delivery rates and terms

UK Mainland Deliveries

  Order Value
Up to £25 (inc VAT)
Order Value
£25 - £75 (inc VAT)
Order Value
£75 and Over (inc VAT)
Mainland UK £3.90 inc VAT £5.85 inc VAT FREE

Certain small items attract a delivery charge of £5.85 inc VAT on mainland UK orders. These orders will still have free delivery if they are £75 or over.

Deliveries outside Mainland UK

  Price (inc VAT)
Northern Ireland £15.00
Isle of Man £18.00
Scilly Isles £18.00
Channel Islands £18.00
Scottish Islands & Highlands £18.00
Isle of Wight £15.00
Republic of Ireland * £15.00

Once in transit, it will take 2 to 5 working days for delivery.

Weekend Deliveries

Saturday and Sunday deliveries are charged at a premium rate, please call to either find out further info or to arrange a weekend delivery. Free delivery option is not applied to Weekend Deliveries.

Euro & International Delivery

  ALL ORDER VALUES
Euro Zone 1 £15.00 + VAT
Euro Zone 2 £15.00 + VAT
Euro Zone 3 £18.00 + VAT
Euro Zone 4 £20.00 + VAT
Euro Zone 5 £25.00 + VAT

Euro Zone 1: Austria, Belgium, Germany, Luxembourg, Netherlands

Euro Zone 2: Czech Republic, France, Hungary, Italy, Monaco, Slovakia, Slovenia, Spain

Euro Zone 3: Croatia, Denmark, Finland, Poland, Portugal, Sweden

Euro Zone 4: Bulgaria, Greece, Romania

Euro Zone 5: Andorra, Estonia, Latvia, Lithuania

We can ship to international destinations, please contact us to arrange this via email [email protected]

Tracking your order

When we receive your order we will notify you immediately by email of the estimated delivery timescale for your entire order
Once your goods are ready to dispatch you will receive an email advising whether the order is being dispatched via DHL/UKMail or Royal Mail.
DHL / UKMail
We use DHL / UK Mail as our courier. Once orders have been collected, shipment should arrive next day for UK mainland addresses.
Once the order has been collected via DHL/UK Mail we will send you an email wth a tracking number and your order can be tracked via the DHL website.
You can also access the "Account" section of our website and if you have created an account, access your "My Orders and Invoices" we will place a tracking link for you to access there also.
 
Royal Mail
We use the Royal Mail 48 non tracked service. Once the order has been collected we will send you an email to notify that your order has been dispatched. Currently we expect delivery from Royal Mail within 2-4 days.

Collection from our store

We have a showroom in Aldershot, you can collect your order from us here. Simply complete your order online and then call us on 01252 314766 and press 1 (This will skip you directly to the customer service team). They will be able to refund the delivery charge and let you know when the order is ready to collect in store.

For address detail please click here.

Need help?

If you need any assistance please email our support team or call us using the details below:

01252 314766*

* (Dial 1 immediatly after connecting to go through to the customer service team)

[email protected]